Design and crafted by Rod Valenz®
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Purchases made online may be returned or exchanged within 14 days.
You may also return purchases at our retail store.Articles are accepted for credit or exchange in Australia if returned in saleable condition within 14 days, accompanied by a sales receipt. Some exclusions may apply.
For a fast delivery please choose Collect-in-Store option
Your item can be collected from our studio located at 46 church street Hawthorn 3122 Victoria or Enjoy complimentary shipping on your order.
LEARN MORE ABOUT OUR SHIPPING OPTIONS & RATES
Rod Valenz Black Box.
We offer complimentary standard shipping for all orders over AU$2000. All orders are processed Monday through Saturday, excluding Sunday and holidays. From the moment the order leaves our studio, the following delivery time frames apply:
– Metro areas: 3 – 5 business days
– Regional areas: 5 – 7 business days
– Metro Areas include: Sydney, Melbourne, Brisbane, Canberra, Perth, and Adelaide.
Please note that Rod Valenz does not ship to P.O. Boxes as all orders require a signature upon delivery. In the event that there are delivery delays for your order, do not hesitate to contact the studio on 03 9855 1001.
Items on special order may take longer.
You may verify the status of your order and shipment by contacting our studio. A representative will be on hand to assist you from 9:30AM–5:00PM Tuesday through Friday.
Complimentary Shipping Terms and Conditions:
– The price of the merchandise must meet the required amount ($2000 AUD) in order to receive complimentary shipping.
– Complimentary shipping is only available for orders placed on rodvalenz.com.au for domestic delivery.
18K Palladium White Gold, 18K Rose Gold, 18K Yellow Gold, Argentium Silver